Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Read 2 customer reviews and book for free today. M I love my unit. SHAME ON YOU PEOPLE.40 MILLION PEOPLE OUT OF WORK AND YOU HAVE TO RAISE RATES YOUR BOTTOM LINE IS MORE IMPORTANT THAN YOUR CUSTOMERS..SHAME SHAME, I inherited my storage space when my sister passed away last March. Use this comments board to leave complaints and reviews about Extra Space Storage. It was so simple! 9/11/2015. Extra Space gets you in then jacks your rates 6 mos later. We're committed to providing excellent customer service. The managers there are very helpful but it’s only two employees at each location which is the Manager and Assistant Manager. This is not really fair pricing when they increase little by little without notice, or justification. Read Below:The site is fine, and operates smoothly. Cannot wait to rescue our stored stuff and move on. We really appreciate you taking the time to share your experience with us. I came here to write this because my link didn't work and the service was so amazing that I still wanted to find a way to leave a good review. I was impressed by the high degree … A few months storage turned into 8 due to traveling and COVID delays. Keurig - 35 K-Cup Coffee Pods Drawer Storage … Find Reviews, Ratings, Directions, Business … Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage … The overall rating of the company is 1.8 and consumers are mostly dissatisfied. We have used Extra Space Storage on Green Lane in Union NJ several times in the past few years. Got me in with sweet promos for about 71 a month. I didn't even have to step in the office because codes and docs all came via email and text. very very very upset over all their bogus increases. The facility feels clean and safe and successfully housed all our worldly possessions. Extra Space Storage Low Quality Units - Avoid, Watch out for subtle jack ups in monthly fees. The problem lies with facilities which are permitted to advertise pillaged units, undisclosed. 43 customer reviews of Ritespace Storage. He went the extra to lay out my options for storage. The photo... that is my very own mattress that WAS carefully wrapped in a thick Shrink Wrap for storage. I paid for the store and care for my personal belongings and Extra Space Storage is in breach of adequate Service, Care & Trust. RUN, Nice clean place to store. … Changing the Chemical base for Rodents which was of less value and poor quality. We even came to appreciate the constant soundtrack of jazz classics, which helped ease the inevitable tension of moving.Thank you, Brian! He was very thorough in his Job, explaining the procedures and policies. COVID update: Extra Space Storage has updated their hours and services. He was extremely nice and brings a high level of professionalism . 14 reviews of Extra Space Storage "Very good service the units are nice and clean I feel comfortable with my stuff … Unscrupulous?Much of this same review was posted on ST for reference. Store your belongings at Extra Space Storage on 3223 NC-55 in Durham, NC today! (2.) The company truly works to make Extra Space a great place to work. But when the event arises as a necessary evil to sell the unit to open up its rental availability, ethical measures should be adhered to. Storage Units. Right side wall. This is unacceptable and Extra Space Storage obviously knew there was a problem. Don’t hesitate to reach out at 888-STORAGE if you need anything. Complaints & Reviews… Example: Auction Jacksonville Florida Monument Road. You can’t ask for a nicer, more efficient guy guarding your belongings! The decision NOT to notify me resulted in water, dirt & mold damage to my furniture. Storage.com provides a broad list of self-storage units, locations & mini storage … Quick, responsive, and with a smile! Staff was very professional and helpful. Extra Space Storage, 895 Thornton Way San Jose, CA 95128. Indeed.com. Only the latest review will count in the company's TrustScore. 3 years ago 2018 Glassdoor Best Places to Work Winner! Store your belongings at Extra Space Storage on 340 S Myrtle Ave in Jacksonville, FL today! Business Profile. Extra Space Storage. 19 Extra Space Storage Reviews On average, employees at Extra Space Storage give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies … Brian at 2845 NE Columbia in Portland is Great! - Thank you! https://www.extraspace.com/storage/facilities/us/north_carolina/durham/1000001344/?cid=org::reviews&utm_source=google&utm_medium=organic&utm_campaign=org::reviews. © 2021 Trustpilot, Inc. All rights reserved. All they are doing is getting you in and then charging more on the likelihood you won’t want to move your stuff again. We are happy to help, so let us know if you need anything! The team at this Extra Space Storage location did a great job of helping me fill out the paperwork for the unit reservation that I made online. Thank you so much for choosing Extra Space Storage! A year later they have jacked my rate up to about 108.00. I had been waiting for a specific size unit to become available and she followed through on her promise to call me when it did. It certainly would not of been an inconvenience to me. Very knowledgeable with customer service and information sharing. And that the actual procedure took about 30 minutes and the tenant would be required to wait, therefore we waited and made corrections once a unit became vacant". No dudes en comunicarte con nosotros si necesitas algo! Today Edward smith was extremely helpful with explaining the details with the prices and walking my family through on how to properly stack our belongs so it will much easier to access entry. Laura was amazing at her job today...She walked me through the entire process like she was family..and she made sure I understood every little detail..Thankyou Extra Space for having her. Tony couldn’t have been more helpful, or compassionate. I had a very good experience the manager was very professional and nice store 0243 Moe Muhaisen. Mixed with some Rat urine – makes a great combination. ... Posted on Google. They did not replace the bottom of storage doors or add new or additional weather stripping when they knew it was needed. Extra Space Storage was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 345 reviews. This locker went up once before full of contents. Extra Space Storage 2795 E Cottonwood Pkwy #300 Cottonwood Heights, UT 84121 Highly recommend! Don't get gouged. We saw him cleaning on several occasions and appreciated his understanding, supportive vibe. (cheaper and did not do the job). You may want to look into this. I had the pleasure of dealing with Nasir at the Germantown Wisteria location. Central office no help and always need to wait for call back from Site Mgr. We're always here to help at 888-storage. Professional, pleasant, knowledgeable and CLEAN. Excellent customer service - Twyla Burke. Store your belongings at Extra Space Storage on 112 State Rt 23 in Riverdale, NJ today! Kay, the service team lead, answered any questions that I had and thoroughly explained the … To give you the most unbiased opinion on the extra space storage regarding Cloud devices, we looked at each one's offered features, their pros and cons, and lastly, their price. Extra Space Storage… No maintenance or updating required like an apartment. Kathy M has been so helpful she always has a smile to greet her customers she shows every point and knows how to sell you a perfect unit .thanks kathy. Located at the corner of E Capitol Dr and N Holton St, Extra Space Storage serves Milwaukee residents near Williamsburg Heights, Grover Heights, Shorewood, Borchert Field, and … I have been working at Extra Space Storage full-time. Pros. Hi Ashlei, thank you for taking the time to leave your feedback! Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. It’s a good place, easy convenient and the personal candidate and helpers, Sherman was the BOMB (Durham NC) , he was so helpful. On Friday 6/19/,2020, Extra Space Storage Regional Manager Randy Trapanick said “ since each tenant has their unit locked, it would really have been an inconvenience & very time consuming to try and coordinate a time for staff & tenant to meet. 21 office photos of Extra Space Storage. Watch out! Thanks for your review and for allowing Extra Space to provide your storage solutions. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! Discuss the issues you have had with Extra Space Storage and work with their customer service team to find a resolution. Thanks so much Nicole. Carla, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Everyone was extremely kind and helpful, the entire process was very straightforward and easy. Nicole at my Coral Springs, FL site was a huge help. Find the perfect storage unit and storage facility in Fredericksburg. I got exactly what I needed.Went to 4 other storage companies either noone there or inferior service. Extra Space Storage was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 345 reviews. Just tacked on fees. Extra Space Storage ranks 55 of 595 in Moving and … They care about you and your family and the … RUN FROM THIS COMPANY --- DON'T WALK. Some of their break downs in cost in invoicing are not even itemized so there are fees that are added that are not described. I was relocated due to my job and during the process I had to upgrade my storage … Nasir was very professional and caters to the needs of the customer. Extra Space Storage. Particularly effective are Extra Space Storage’s YouTube brand channel, featuring videos on different storage … Online storages with crooked management make it hard to even consider bidding. One of the best Self Storage, Consumer Services business at 604 Sun Valley Blvd, Hewitt TX, 76643. He brings a high level of professionalism to this location. But beware! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Founded in Utah in 1977, Extra Space Storage is a self-administered and self-managed real estate investment trust (REIT) with the second largest network of self-storage facilities in the United States. Shop for extra space storage at Best Buy. Maybe the customer did clear much of it out. Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage … Clean lobby. =D, Store #0285 Vancouver WashingtonMet the Store ManagerKenny Hermann.His service and personal assistance to accomodate my storage needs was excellent. Extra Space Storage is unscrupulous and misleading. Extra Space Storage then extends its cross-channel presence into social media to engage potential customers and influence consideration. I will spread the word. General Info Store your belongings at Extra Space Storage on 807 Brazospark Dr in Clute, TX today! As a customer, I would have thought the decision to meet for a 30-minute unit correction to better protect MY furniture would have been left up to me – Not them. View prices on available storage units at Extra Space Storage - Des Plaines - Mannheim Rd on 2074 Mannheim Road. Original review: July 19, 2020 I stopped by the Sunnyvale Extra Space Self Storage yard yesterday and was able to find a space for a vehicle. Some facilities, I and many vets know who they are and will not even waste the time to open a listing depending on the facility. Choose from a variety of storage units at 10 Leeland Rd, Fredericksburg at Extra Space Storage. Rep who handled over the phone made sure to greet me when I pulled up with a smile and ready to assist if I had any questions. Rep from home office said they review rates every 6-8 mos. As of 2017, the company owns over 1,500 storage … Pretty much fixed cost buildings. I agree with the other comments I've seen; it is very clean. I asked him over 50 questions and he didn't mind answering all of my questions. Thank you for the kind words, Ezequiel! Recent recommendations regarding this business are as follows: "Make sure you get/have access is in witing for a copy of your own and try you access thoroughly for your on confirmation that it work… If I could give 30 stars I would. But luckily for ST, there's one born every minute.Continued:Now don't get me wrong, as I understand that Extra Space is in the rental business, and not in the business of selling units. When it was time for me to move my sister's belongings out, I couldn’t be there, so he made sure to verify the movers with me before letting them in through the gate. (Stay Safe during COVID19). (2) Both Regional Manager & Site Manager mentioned that the location shared sides with a type of drainage ditch that was a problem with rodents. Extra Space Storage ranks 55 of 595 in Moving and Storage category. Bait and switch going on here. At Extra Space Storage in Lancaster, we truly care about providing our customers with an excellent self storage experience. Thank you Sherman we need more people like you in this world . Most days are very slow and … Tony at the Sarasota Extra Space Storage has been a very dependable guy in all aspects of the storage space experience. If not, what's stopping management from practicing unscrupulous behavior/tactics in order to sell a locker, profit off the delinquent, and turn around & sell the left over contents to some unsuspecting bidder just to clean out the rest & take out the trash.....It's an unfair practice & happens more than corporate offices in the storage industry realize, for it's easy to get away with. If it's happening there, it's happening elsewhere. Extra Space Storage … It's not ethically right to breach the threshold and leave us the scraps. Picture one (wrapped picture) Picture four (no wrapped picture) Where's it at? false false None false. Thank you so much for your kind words, Raine. He always kept the place clean and well maintained. This neglect has caused me to lose or have damage to 100% of my property. Be proud this gentleman is professional and forthcoming to making ESS the best out here. Find low everyday prices and buy online for delivery or in-store pick-up. Thank You. Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions. Very clean and nice facility. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. The amount of time that the moisture & debris from the lack of adequate weather stripping that you chose not to replace until a unit became vacant has damaged the bottom of practically every piece of wood furniture in my unit. 3 years ago Corporate department building lego's 3 years ago Halloween 2017 3 years ago Division 9630 3 years ago Field 4 years ago Team Extra Space … Main Results. Learn more about Birdeye. The thing is....In this business all one can ask for is an honest opportunity to make money, loose money, or break even. Wonderful customer service! They lead you to believe you must purchase their insurance or purchase and show proof of your own. The staff, Mr. Thurston Leak was very friendly and professional. 1000 E 95th St. ... reviews and/or responses on this website to affirm that the information provided is accurate. What a great system they have! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage … Started the night before online, they called me in the morning promptly and finished up my entire processing over the phone with a few documents to sign electronically. If he wasn't available, when I called, he promptly returned my call. I will use them again in the future if it is needed! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! (The facility I used: 3564 Lawrenceville Highway, Lawrenceville GA 30044.) Find the perfect storage unit and storage facility in Youngstown. Hi Russell, thank you for taking the time to share your experience with us. Nos enorgullecemos de tener un personal amable y capacitado, por lo que nos complace saber que tuvo una experiencia tan positiva alquilando con nosotros, Julisa. https://www.mapquest.com/us/california/extra-space-storage-265574139 (1) In regard to your units needing weather stripping but choosing not to address the issue until a unit became vacant was a very poor decision. Your feedback for breeding which destroyed my bedding with BLOOD and URIN by little without,! And show proof of your own where 's it at? Manager and Assistant Manager your... Watch out for subtle jack ups in monthly fees insurance or purchase and show proof of your own the... Had the pleasure of dealing with Nasir at the Sarasota Extra Space Storage on 807 Brazospark in... People like you in this world only the latest review will count in the future if it not... Insurance or purchase and show proof of your own to help, so let us if! 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Is great to believe you must purchase their insurance or purchase and show proof your! And the … 43 customer reviews of Ritespace Storage your belongings need people. Storage and work with their customer service and personal assistance to accomodate Storage.